Social Media Account Recovery
Locked out of an account you're authorised to control?
Hacked accounts, lost administrator access and unauthorised changes are stressful and time-sensitive. FGL provides established, practical assistance restoring access — legitimately, and with honest expectations.
Who this is for
- Businesses whose social media account has been hacked or compromised
- Businesses that have lost administrator access to a page
- Businesses facing unauthorised changes to a business page
- Anyone who has lost access to an account they are authorised to control
Problems this typically addresses
- A hacked or compromised business account
- Lost administrator or ownership access
- Unauthorised changes made to a page
- Difficulty navigating a platform's own recovery process
- Uncertainty about how to secure an account once access is back
What the engagement may include
- Assessment of the compromise and available ownership evidence
- Guidance through the relevant platform's own recovery process
- Support gathering the evidence a platform requires
- Assistance securing the account once access is restored
- Two-factor authentication guidance
- Practical steps to reduce the risk of future compromise
The exact scope is confirmed with you before any work begins — this is a guide to what's possible, not a fixed package.
How it works
Assessment
FGL reviews what has happened, which platform is involved, and what ownership evidence is available.
Recovery guidance
You're guided through the platform's own legitimate recovery process, using the evidence available to you.
Securing the account
Once access is restored, FGL helps you secure it — two-factor authentication and administrator hygiene.
Reducing future risk
Practical recommendations are given to reduce the chance of this happening again.
Why work with FGL
Established, legitimate practice
FGL provides genuine guidance focused on accounts you are authorised to control — never methods to bypass platform security.
Honest about outcomes
Every case depends on the platform, the evidence available and the circumstances — FGL will never promise a guaranteed recovery.
No special access claimed
FGL does not work for, represent, or have special access to Meta, Facebook, Instagram, TikTok, Google or any other platform.
Frequently asked questions
No. Every case depends on the platform involved, the ownership evidence available, and the circumstances of the compromise. FGL will always give you an honest view of the likely path forward.
No. FGL does not work for, represent, or have special access to any social media platform. Recovery works through each platform's own legitimate process.
Timelines depend entirely on the platform's own process and the evidence available — this is discussed honestly once FGL understands your specific case.
Details of the account, the platform involved, and whatever ownership or administrator evidence you have — FGL will guide you on exactly what's useful.
Ready to Discuss Social Media Account Recovery?
Tell FGL about your business and what you're trying to solve — the first conversation costs nothing and commits you to nothing.